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Citizens' appeals are considered in accordance with the procedure established by Federal Law No. 59-FZ dated 05/02/2006 "On the Procedure for Considering Appeals from Citizens of the Russian Federation".
1. How to submit a request
| Way | Where |
|---|---|
| By mail, courier, or in person | 460014, Orenburg, Sovetskaya str., building 6 |
| By e-mail | office@orgma.ru, rektor@orgma.ru |
| By fax | 8 (3532) 500-620 |
| Through the university's website | Request submission form (Yandex.Forms) |
Phone numbers for notification of the registration of appeals: 8 (3532) 500-606, ext. 638, 639, 640.
2. Operating mode
| Day | Time |
|---|---|
| Monday — Thursday | 8:30 — 17:30 |
| Friday | 8:30 — 16:30 |
| Lunch break | 13:00 — 13:48 |
| Saturday, Sunday | Weekend |
3. Application form
Sending from this site is not enabled yet. The current form of sending the university's application — form on the OrGMU website →
4. Personal reception of citizens
Personal reception of citizens by the university management is carried out by appointment.
| Post | FCs | Recording by phone | Reception location |
|---|---|---|---|
| Rector | Miroshnichenko Igor Vasilyevich | +7 (3532) 500-606, ext. 601 | Orenburg, Sovetskaya St., building 6 |
| Vice-Rector for Academic Affairs | Kryazhev Dmitry Alexandrovich | +7 (3532) 500-606, ext. 656 | Orenburg, Sovetskaya St., building 6 |
| Vice-Rector for Scientific, Innovative and International Activities | Lutsai, Elena Dmitrievna | +7 (3532) 500-606, ext. 656 | Orenburg, Sovetskaya St., building 6 |
| Vice Rector for Continuing Medical Education and Regional Health Development | Sergey Vitalievich Perepelkin | +7 (3532) 500-606, ext. 656 | Orenburg, Sharlykskoe highway, 5 |
| Vice-Rector for Educational, Social Work and Public Relations | Pakhomov Andrey Viktorovich | +7 (3532) 500-606, ext. 656 | Orenburg, Sovetskaya St., building 6 |
| Chief Physician of the Adaptation Therapy Clinic | Nagin Andrey Yurievich | +7 (3532) 500-610, ext. 711 | Orenburg, Spartakovskaya str., 73 |
The vice-rectors and the chief physician of the clinic conduct the reception, taking into account the content of the application in the areas of activity. The Rector conducts a reception on the issue of considering reasoned complaints about decisions previously taken at a personal reception by vice-rectors.
A personal appointment is made during the university's business hours. When recording, the citizen's full name and contact details are specified, as well as the essence of the issue of the appeal.
5. The procedure for conducting a personal reception
- At a personal reception, a citizen presents an identity document.
- Citizens are invited to the reception at a pre-appointed time.
- Officials have the right to clarify the motives of the appeal and the substance of the issue, as well as to familiarize themselves with the supporting documents.
- Officials have the right to involve employees of relevant structural units as experts.
- With the consent of the citizen, the answer can be given verbally during the reception — this is recorded in the personal reception card.
- At a personal reception, a citizen has the right to submit a written request and receive a response within the prescribed time frame.
- The date is indicated on the applications accepted at the personal reception and the mark "accepted at the personal reception" is made
- If the issue is not within the competence of the university, it is explained to the citizen where to apply.
- Consideration of an application may be refused if an answer has already been given to the substance of the questions raised earlier.
6. Requisites1
| Parameter | Meaning |
|---|---|
| Mailing address | 460014, Orenburg, Sovetskaya str., building 6 |
| office@orgma.ru | |
| Rector's mail | rektor@orgma.ru |
| Fax number | 8 (3532) 500-620 |
| Registration of requests | 8 (3532) 500-606, ext. 638, 639, 640 |
7. Frequent questions
30 days from the date of registration of the application (Federal Law No. 59-FZ). If a request to other organizations is needed to respond, the deadline can be extended by no more than 30 days. The applicant will be notified about this.